All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. Orders are shipped via Canada Post.
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill Free Shipping orders within 3-5 days of the date of your order, and 2-3 days for all other shipping rates.
Date of delivery may vary due to carrier shipping practices, delivery location, the method of delivery, and the items ordered. Products may also be delivered in separate shipments.
You can provide special delivery instructions on the check-out page of our website.
Shipping costs are calculated at the time of checkout.
Canadian orders over $49.00 (before taxes) will have the shipping fee waived.
Sales tax is charged according to the province or territory to which the item is shipped.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at email@example.com.
If you have any questions about the delivery and shipment or your order, please email us at firstname.lastname@example.org.